Suggested customer guidelines for moving in the time of COVID-19


Here are some protocols we would like you to follow in order to keep yourselves and our crew members healthy during this crisis:

1) According to current guidelines, anyone expecting to interact or be on premises with the crew on the move day should follow the social distancing protocols.

2) Pack all the boxes and leave them undisturbed for as long as you can, ideally at least 24 hours prior to the move;

3) Clean all surfaces, door handles, railings, etc. before the move;

4) Beds should have plastic mattress covers before the move;

5) It is required that you and our crew all wear masks during the move;

6) The walkthrough at the beginning will be done with our crew, maitaining standard social distancing guidelines or through Facetime;

7) After the walkthrough, find somewhere close by to relax while we load the truck;

8) Please do not be in the house/apartment when the crew is loading and unloading the truck. Communication after the walkthrough will be by Facetime/phone/text;

9) Do a walkthrough by yourself before we leave each home;

10) Payment should be made at the end of the move using standard social distancing protocols.


Thank you for your cooperation from all of us at Mambo